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Terms & Conditions

Reservation, payment, refundable deposit and cancellation

1. A £100 deposit (a cheque made payable to Mr Phil MacDonald) together with your contact details (full name, home address and if possible a mobile number and email address) is required to reserve the property. Following receipt of your deposit and contact details within the following 7 days, you will be sent confirmation of your reservation by email.

2. The £100 deposit is in addition to the rental fee and is refundable the week after your let:

a) if there is no material damage; and

b) if the apartment has been left in a clean and tidy condition.

Please note that the person making the booking will be liable for the cost of any breakages or damage to the property.

3. The rental feel is to be paid in full 6 weeks before the start of your holiday otherwise the reservation may be deemed to be cancelled. In the event of a cancellation more than 6 weeks before the start of the holiday your deposit will not be refunded unless the property is re-let for the same period. Should cancellation take place less than 6 weeks before the start of the holiday the rental is payable in full. It is therefore recommended that you consider taking out suitable holiday insurance.

Check-in and check-out times

4. The apartment will be available from 4pm (check-in time) on the Saturday of arrival. Please vacate the premises before 10am (check-out time) on the Saturday of departure and leave the apartment in a clean and tidy condition.

No Smoking and no pet(s) policy

5. We operate a strict no smoking policy throughout the apartment.

6. No pets are allowed in the apartment.

Occupancy, access and liability

7. The occupancy shall not exceed the number in the party shown on the booking correspondence.

8. Access to the property, by ourselves or by a representative, shall be allowed at any reasonable time during the holiday.

9. We are unable to accept liability to any member of the holiday party for any personal injury or sickness, loss or damage to property, including vehicles, however sustained, nor for the loss or theft of belongings and/or money during their stay.

10. Should, for reasons beyond our control, the apartment be rendered unsuitable for letting on the dates booked, all money paid will be returned in full. There would be no further claim against us.

Complaints and breach

11. We hope that you are have a pleasant stay, however if you do have a complaint please contact us immediately so we can investigate it straight away and before your holiday ends.

12. We reserve the right to terminate hire without notice or refund for a breach of these ‘terms and conditions.'

Isabel and Phil MacDonald
3 Sycamore Fold, Pool-in-Wharfedale, Otley, West Yorkshire LS21 1TN
07845-742320
Please make cheques payable to 'Mr Phil MacDonald,' electronic transfer of funds is possible by request