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Terms & Conditions

Reservations, payments and cancellations

1. A £100 cheque deposit made payable to Mr Phil MacDonald together with your contact details (full name, home address and mobile telephone number) is required to reserve the property
2. Following receipt of your deposit and contact details you will be sent confirmation of your booking by email
3. The balance of the rental is to be paid 6 weeks before the start of the holiday otherwise the reservation may be deemed to be cancelled
4. In the event of a cancellation more than 6 weeks before the start of the holiday your deposit will not be refunded unless the property is re-let for the same period. Should cancellation take place less than 6 weeks before the start of the holiday the rental is payable in full. It is therefore recommended that you consider taking out suitable holiday insurance

Check-in and check-out times

5. The apartment will be available from 4pm (check-in time) on the Saturday of arrival. Please vacate the premises before 10.30am (check-out time) on the Saturday of departure and leave the apartment in a clean and tidy condition

No Smoking and no pet(s) policy

6. We operate a strict no smoking policy throughout the apartment
7. No pets are allowed in the apartment

Occupancy, access and liability

8. The occupancy shall not exceed the number in the party shown on the booking correspondence
9. Access to the property, by ourselves or by a representative, shall be allowed at any reasonable time during the holiday
10. We are unable to accept liability to any member of the holiday party for any personal injury or sickness, loss or damage to property, including vehicles, however sustained, nor for the loss or theft of belongings and/or money during their stay
11. Should, for reasons beyond our control, the apartment be rendered unsuitable for letting on the dates booked, all money paid will be returned in full. There would be no further claim against us
12. Please note that the person making the booking will be liable for the cost of any breakages or damage to the property

Complaints and breach

13. We hope that you are have a pleasant stay, however if you do have a complaint please contact us immediately so we can investigate it straight away and before the holiday ends
14. We reserve the right to terminate hire without notice or refund for a breach of these ‘terms and conditions'

Isabel and Phil MacDonald
3 Sycamore Fold, Pool-in-Wharfedale, Otley, West Yorkshire LS21 1TN
07845-742320
All cheques made payable to Mr Phil MacDonald